FAQs
Here are some of the more commonly asked questions about our Activities and business.
Most Frequent Questions
Have a look at somre of the more frequent asked question about our activities.
Hopefully, it will help you with the planning of your adventure. If you still have questions, please contact us.
How to make a reservation?
To make a reservation you must first do a pre-book through e-mail, after the confirmation of Adventure Kingdom, you must make the payment so that the reservation is valid.
How to make the payment of the deposit?
Payment can be made by Credit Card or payment through PayPal.
How can I cancel an activity?
To cancel an activity you must proceed via email or telephone. To be refunded, the cancellation must be made within a period longer than 24 hours.
What happens in case of bad weather or if the activity fails?
In case of bad weather Adventure Kingdom reserves the right to cancel the activity or change the itinerary. The Adventure Kingdom team will decide if the activity is cancelled or not. If you missed the activity, you will not be refunded and you will have to pay it, even without having done.
It is possible for me to do the activity in private?
Yes, Adventure Kingdom can do the activities in private but the value will be higher, so contact us through reservas@madeira-adventure-kingdom.com for private services.
Anyone can do the activities of Adventure Kingdom?
Yes, provided they do not present a health problem deterrent to perform physical activities.
What is included in the price of the activity?
The price includes the activity, the transfer to the local of the activity, Personal Accident Insurance and liability (according to Portuguese law) and all the material individually and collectively. In the case of Canyoning customers should bring (towel, bathing-suit, sports shoes to wet and change of clothes).
Where should I go to perform the activity?
Anywhere, at the time of reservation you must tell us in which hotel you are staying and your room number, so that we can pick you up there. We do not charge anything for customers who stay in Funchal, Machico and Caniço. For the rest of the island the price has a small increase.
Discover the Best Activities in Madeira
Madeira Levada walks, Canyoning, Scuba diving, Madeira Island tours, Jeep safari, Whale & Dolphin watching, Groups & Incentives and Coach Excursion.
Madeira Adventure Kingdom