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| F.A.Q. |
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How to make a reservation? To make a reservation you must first do a pre-book through e-mail, after the confirmation of Adventure Kingdom, you must make the payment of 30% of the total cost, so that the reservation is valid. The remaining 70% must be paid up to 2 days before the start of the activity. How to perform the payment? Payment can be made by bank transfer or payment through PayPal. How can I cancel an activity? To cancel an activity you must proceed via email or telephone. To be reimbursed, the cancellation must be made within a period longer than 24 hours. What happens in case of bad weather or if the activity fails? In case of bad weather Adventure Kingdom reserves the right to cancel the activity or change the itinerary. The Adventure Kingdom will decide if the activity is cancelled or not. If you missed the activity, you will not be refunded and you will have to pay it, even without having done. Is it possible for me and my wife to do the activity in private? Yes, Adventure Kingdom can do the activities in private but the value will be higher, so contact us for private services. Anyone can do the activities of Adventure Kingdom? Yes, provided they do not present a health problem deterrent to perform physical activities. What is included in the price of the activity? The price includes the activity, the transfer to the local of the activity, Personal Accident Insurance and liability according to Portuguese law and all the material individually and collectively. In the case of Canyoning customers should bring (towel, bathing-suit, sports shoes to wet and change of clothes). Where should I go to perform the activity? Anywhere, at the time of reservation you must tell us in which hotel you are staying and your room number, so that we can pick you up there. We do not charge anything for customers who stay in Funchal, Machico and Caniço. For the rest of the island the price has a small increase. |
